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Customer engagement platform

Closer to customers than ever before.

Automated, AI-enhancend customer engagement, where your customers are most comfortable.

Join hundreds of satisfied brands elevating their customer engagement with chatlyn
La Quinta
Steffl
3SI
EWTC
Ibis
Mercure
Refurbed
Vamed

Features that will make your customer really engage with you.

Supercharge customer engagement. Streamline communication by doing and seeing it in one place.

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Make use OF AI in the best way possible

Reduce time spent on answering repetitive questions.

Give our pre-trained assistants a shot and ask them a couple of questions. If you’re ready, there’s no reason to hesitate in creating your own!

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Unify all your communication channels

See the big picture across all inboxes.

Engage with your customers on their preferred platforms without missing a beat.

From reservations and concierge services to room amenities, every interaction is captured and efficiently routed to the appropriate team through our advanced ticketing system.

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Say goodbye to unopened messages

Send stunning WhatsApp Newsletters.

Unlock the Power of a 98% Open Rate with WhatsApp Newsletters: Elevate your messenger marketing strategy to new heights by leveraging the unparalleled engagement rates of WhatsApp.

With just a single click, you can broadcast personalized messages to your entire contact list, sparking revenue-generating conversations like never before.

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Automate to innovate

Simplify Workflow with Automation Studio.

Use the power of Automation Studio to simplify your team's tasks and communications. Imagine a world where routine tasks are smoothly handled by intelligent automation, so your team can focus on what they do best - delivering exceptional customer experiences.

From sorting conversations to fully automating your customer journey, Automation Studio is your invisible workforce, optimizing every step of your journey with chatlyn.

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Connect instantly, anywhere

Engage effortlessly with our web chat widget.

Our webchat widget bridges the gap between you and your customers, providing an effortless connection point right on your website. It's more than just a chat window; it's an invitation for your visitors to engage with your brand on their terms.

Quick to set up and easy to use, our web chat widget ensures that your business is just a click away from providing superior customer support and turning visitors into loyal customers.

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Don’t just take it from us.

We’re proud of every single success story of our customers. This is what they have to say:

Our team works tirelessly to provide the best service to customers, even in the current crisis. chatlyn has made our work immensely easier, as several sales agents can now process customer requests simultaneously and thoroughly.

We are now no longer limited to just one mobile device and can follow up on customer requests more efficiently and quickly.

Steffl department store
Steffl department store
Milene Platzer
Head of Marketing & Communication

The implementation of chatlyn has been a game changer for us at checkVIENNA. It has allowed us to not only improve our operational efficiency, but also elevate our customer experience to a whole new level. Automating booking confirmations and centralizing our communications has transformed the way we manage our 286 properties and engage with our guests. It's impressive to think of the time and resources we've saved, allowing us to focus on what really matters: providing exceptional experiences for our guests.

CheckVienna
CheckVienna
Martin Reinisch
CEO

chatlyn has revolutionized the way we communicate with our customers. The WhatsApp newsletter tool has allowed us to overcome language barriers and personalize our communications like never before. We can now ensure that every customer receives relevant and personalized information in their own language, which has had a direct impact on customer satisfaction and the efficiency of our operations.

Living Tours
Living Tours
Rosa Madalena Lopes da Silva
Living Online Manager

The deployment of chatlyn's AI chatbot and omnichannel platform has been transformative. It has streamlined our customer interactions, ensuring consistency and quality in our service delivery. This shift has not only optimized our operations but also affirmed our dedication to innovation and excellence in hospitality.

IMLAUER
IMLAUER
Daniela Eder
Rooms Operation Manager at IMLAUER HOTEL PITTER Salzburg

It was super easy to setup, just connecting our profile and we were sending WhatsApp Newsletters to all arriving guests about benefits and upsell offer!

Our goal was to implement the AI in the near
future but our chatlyn consultant did the whole AI setup within 2 minutes. We just uploaded our guest directory and some pages from our website and the AI was immediately answering perfectly fine on all messenger channels including even WhatsApp or Instagram.

La Quinta by Wyndham Jumeirah, Dubai
La Quinta by Wyndham Jumeirah, Dubai
Jan Hüpers
General Manager

The synergy of chatlyn with HubSpot, Slack, and especially the integration via Zapier has been transformative for SkiYodl. It has empowered us to automate and personalize our customer communications like never before, dramatically enhancing our lead capture and booking confirmation capabilities.

This technological advancement has fortified our commitment to delivering unparalleled customer-centric booking experiences in the ski industry.

SkiYodl
SkiYodl
Cahal Kane
Managing Director
News, News, News

It's new and it's dangerously hot.

Fresh gossip brewed in our coffee kitchen.

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