THE AI COMMUNICATION HUB FOR HOSPITALITY
Grow bookings and wow guests with AI where they really are.
chatlyn turns messages, voice calls and reviews into more bookings, happier guests and hours back for your team.
24/7 Virtual Concierge · Full Guest Journey · AI Assitants · PMS Integrations · AI Chatbot
+ 1 Million of messages sent by hundreds of satisfied hospitality brands elevating their guest experience with chatlyn
0%
of guest enquires can be resolved without leaving WhatsApp.
0/10
of all travel customers are happy to receive communications from their agency via WhatsApp.
0%
reduction in answering wait times attributable to WhatsApp.
0%
of all WhatsApp messages are being opened within 20 minutes.
One inbox for every channel
Email, WhatsApp, Booking.com, Insta DMs—everything flows into a single queue.
Old way: Different apps, missed messages.
Your way: One single inbox, zero missed pings.
Answers in any language, instantly
AI translates inbound text, drafts a reply and sends it back in the guest’s language
Old way: Copy-paste in Google Translate, hope for the best.
Your way: 35 + languages handled on the spot.
Workflows that run themselves
Automation Studio sends confirmations, upsells and feedback requests on autopilot.
Old way: Manual copy-paste and night-shift emails.
Your way: Messages go out exactly when guests need them.
Upsells guests actually open
WhatsApp newsletters reach 98 % open rate—think breakfast, spa, late checkout.
Old way: Guests never download your app.
Your way: Offers land where guests already chat and convert.
Check our enhanced feature set!
Meet the assistants →
Drive revenue with WhatsApp →
Automate the journey →
AI solutions for every kind of hospitality business
FULL POTENTIAL unlocked with CHATLYN'S INTEGRATIONS
Name an Integration. We have it.
Access realtime data of your guest and create a seamless journey. Some of our current PMS directly connected are:
- Oracle Hospitality - Opera Cloud
- Apaleo
- Protel
- Mews
- and many more...
Don’t just take it from us.
We’re proud of every single success story of our customers. This is what they have to say:
Our team works tirelessly to provide the best service to customers, even in the current crisis. chatlyn has made our work immensely easier, as several sales agents can now process customer requests simultaneously and thoroughly.
We are now no longer limited to just one mobile device and can follow up on customer requests more efficiently and quickly.
Steffl department store
Milene Platzer
Head of Marketing & Communication
The implementation of chatlyn has been a game changer for us at checkVIENNA. It has allowed us to not only improve our operational efficiency, but also elevate our customer experience to a whole new level.
Automating booking confirmations and centralizing our communications has transformed the way we manage our 286 properties and engage with our guests.
It's impressive to think of the time and resources we've saved, allowing us to focus on what really matters: providing exceptional experiences for our guests.
CheckVienna
Martin Reinisch
CEO
chatlyn has revolutionized the way we communicate with our customers. The WhatsApp newsletter tool has allowed us to overcome language barriers and personalize our communications like never before. We can now ensure that every customer receives relevant and personalized information in their own language, which has had a direct impact on customer satisfaction and the efficiency of our operations.
Living Tours
Rosa Madalena Lopes da Silva
Living Online Manager
The deployment of chatlyn's AI chatbot and omnichannel platform has been transformative. It has streamlined our customer interactions, ensuring consistency and quality in our service delivery. This shift has not only optimized our operations but also affirmed our dedication to innovation and excellence in hospitality.
IMLAUER
Daniela Eder
Rooms Operation Manager at IMLAUER HOTEL PITTER Salzburg
It was super easy to setup, just connecting our profile and we were sending WhatsApp Newsletters to all arriving guests about benefits and upsell offer!
Our goal was to implement the AI in the near future but our chatlyn consultant did the whole AI setup within 2 minutes. We just uploaded our guest directory and some pages from our website and the AI was immediately answering perfectly fine on all messenger channels including even WhatsApp or Instagram.
La Quinta by Wyndham Jumeirah, Dubai
Jan Hüpers
General Manager
The synergy of chatlyn with HubSpot, Slack, and especially the integration via Zapier has been transformative for SkiYodl.
It has empowered us to automate and personalize our customer communications like never before, dramatically enhancing our lead capture and booking confirmation capabilities.
This technological advancement has fortified our commitment to delivering unparalleled customer-centric booking experiences in the ski industry.
SkiYodl
Cahal Kane
Managing Director
Estimate your chatlyn revenue uplift
See the extra revenue chatlyn’s AI can drive for your property.
Based on a 3 % lift in direct bookings and a 12 % lift in upsell take-rate.
Additional room revenue with chatlyn (per year) €0
Additional upsell revenue with chatlyn (per year) €0
Total annual revenue lift with chatlyn €0
Figures are estimates—actual results depend on traffic, rates and guest mix. Book a live demo for a personalised forecast.
See how chatlyn can work for you
Schedule a personalized demo and discover how chatlyn can help deliver exceptional guest experiences.
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Fresh gossip brewed in our coffee kitchen.
chatlyn secures €8M Series A to build the AI Brain for Global Hotel Operations
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