August Release 24

🆕 New Features

Support for Microsoft 365 shared inboxes
New Standalone Contact Importer
Support for two new PMS solutions: Protel (via Yanovis OpenDataHub) and OHIP (Oracle Hospitality)
Ability to send SMS templates
Added AI toggle inside of conversations
Added AI Nest Switch and AI Disengage nodes - Cloud inbox only - Also requires more than one nest per bot user
Added conversation actions node
Added Jump-to-Node
Added SMS node
AI Response Suggestions based on the last contact message
SMS-Fallback for contacts who don't have a WhatsApp enabled number - Cloud inbox only
New colorful contact avatars - say goodbye to the same old green
Templates sent to a single contact can now be scheduled
For Whatsapp conversations the time reamining in the conversation window is indicated more clearly
Added „Informal German“ to the Webchat Widget

The audio and video player component is now more consistent with the rest of the application
It is no longer possible to create GBM inboxes. GBM inboxes will be removed altogether in an upcoming release
Images used for the template headers will now be checked for the correct color format
AI now ignores quick-reply buttons
Re-enabled „launcherTile“ styling for webchat widget

Over 50 bugs fixed in total

Fixed problems where the auto-translate feature for WhatsApp templates would sometimes fail
Fixed bug where business hours couldn't be updated
Fixed bug where the application would become unresponsive upon opening certain mails
Fixed bug where emojis would duplicate the already written message text
Fixed bug where emojis would duplicate the already written message text 😜
Fixed issues when a template has ten QRBs enabled
Fixed issue where conditions in the Automation Builder would lead to the wrong result
Fixed issue where some characters could not be used for passwords.
Fixed bug with spaces in list and folder names
Fixed bugs where merge fields weren't working for list entry points
WA templates can now no longer be sent from the „Private Note“ tab.

20. Aug 2024