Top 10 PMS Software You Need to Know About

Hey there! 👋 If you’re in the hospitality industry, you know that managing a property is no small feat. From booking systems to guest communications, having the right tools can make all the difference in keeping things running smoothly and your guests happy. 😊 That’s where Property Management Systems (PMS) come in. These systems can be game-changers for your hotel, streamlining operations and enhancing the guest experience. Here’s a closer look at the top 10 PMS software options that could really take your hospitality management to the next level. 🚀

What is a Property Management System (PMS)? Here is your answer.

Top 10 PMS Software Comparison Table 📊

Top 10 PMS Software for Hotels: Detailed Comparison🏨

1. Apaleo Open PMS

Overview: Apaleo is a modern, cloud-based property management system known for its API-first architecture, which provides extensive flexibility and integration capabilities. It supports multi-property management, allowing a single login for managing all properties, and offers a unified view of data across all locations. Apaleo’s system is highly customizable with over 200 applications available in the Apaleo Store, enabling hotels to tailor their tech stack according to specific needs. It features integrated payments, custom rate setups, mobile functionality, and automated processes to streamline operations. The cost is around $9 per room but they have a minimum fee of $440 per month.

Pros:

• Highly customizable and scalable⚙️
• Fast implementation 🚀
• No additional fees for integrations

Cons:

• Minimum of $440 per month.

2. Clock PMS+

Overview: Clock PMS+ is a comprehensive cloud-based solution that combines property management with guest engagement tools. It includes features such as front-desk operations, online bookings, channel management, and guest self-service options like mobile check-in/check-out and messaging. While it is not API-first, Clock PMS+ offers robust integration capabilities with various third-party systems. It supports multi-property management, integrated payments, and custom rate configurations. Pricing is available upon request, and a free trial is offered.

Pros:

• Comprehensive guest engagement tools 🤝
• Easy integration with third-party systems

Cons:

• Not API-first, limiting some integration capabilities

3. Mews

Overview: Mews is a cloud-based PMS that emphasizes automation and user-friendly design. It supports front-desk management, housekeeping, revenue management, and comprehensive reporting. Mews is API-first, allowing seamless integrations with major OTAs and other hospitality technologies. It offers multi-property management, mobile functionality, custom rates, and integrated payments. Pricing ranges from $7 to $11 per room per month, making it accessible for various property sizes. A free trial is available to explore its features.

Pros:

• User-friendly interface 🖥️
• Extensive automation and integrations

Cons:

• Can be expensive for larger properties

4. Protel

Overview: Protel offers both cloud-based and on-premise solutions, catering to different operational needs. It provides a wide range of features including reservations, front-office management, housekeeping, and POS integration. While it is not API-first, Protel supports extensive integrations with third-party applications. It excels in multi-property management, integrated payments, mobile functionality, and custom rate setups. Pricing details are provided upon request, and they offer a free trial for potential customers.

Pros:

• Robust functionality 🛠️
• Extensive integration with third-party applications
• Long-standing industry reputation

Cons:

• Not API-first, limiting some customization options
• Pricing details not publicly available

5. Oracle Hospitality Cloud

Overview: Oracle Hospitality Cloud delivers a comprehensive suite of cloud-based solutions including property management, point of sale, and distribution management. Known for its scalability and robust security, Oracle’s PMS is suitable for both independent hotels and large chains. It offers integrated payments, multi-property management, mobile functionality, and custom rate configurations. Oracle Hospitality Cloud is API-first, facilitating seamless integrations with various technologies. Pricing is available upon request, but they do not offer a free trial.

Pros:

• Scalable and secure 🔒
• Advanced analytics and reporting 📊
• Strong integration capabilities

Cons:

• High cost, especially for smaller properties
• No free trial

6. Cloudbeds

Overview: Cloudbeds is a popular cloud-based PMS that integrates property management, channel management, booking engine, and revenue management into a single platform. It is designed for hotels, hostels, and vacation rentals, and is known for its ease of use and comprehensive feature set. While not API-first, Cloudbeds supports numerous integrations with OTAs and other third-party services. It offers integrated payments, multi-property management, mobile functionality, and custom rates. Pricing ranges from $200 to $1000 per month depending on the size and needs of the property. A free trial is available.

Pros:

• Easy to use 😊
• Suitable for various property types
• Flexible pricing model

Cons:

• Not API-first
• Can be costly for smaller properties

7. AsaHotel

Overview: AsaHotel provides a versatile cloud-based PMS tailored for the hospitality industry. It includes modules for front desk operations, reservations, housekeeping, maintenance, and more. While it is not API-first, AsaHotel focuses on enhancing guest experiences through efficient management and integrated services. It supports multi-property management, integrated payments, mobile functionality, and custom rate setups. Pricing is available upon request, and they do not offer a free trial.

Pros:

• Enhances guest experiences✨
• Supports multiple property types
• Efficient management

Cons:

• Not API-first
• Pricing details not publicly available

8. Guestline

Overview: Guestline offers a cloud-based PMS that includes features for property management, distribution, and guest engagement. It aims to improve operational efficiency and enhance the guest experience through automation and integration. Guestline supports multi-property management, integrated payments, mobile functionality, and custom rate configurations. While not API-first, it integrates well with numerous third-party applications and OTAs. Pricing details are available upon request, and a free trial is offered.

Pros:

• Strong automation capabilities⚙️
• Suitable for various property types
• Offers a free trial 🎉

Cons:

• Not API-first
• Pricing details not publicly available

9. Hotelogix

Overview: Hotelogix is a cloud-based PMS designed for small and mid-sized hotels, offering multi-property management, integrated bookings, and housekeeping.

Pros:

• Affordable for smaller properties 💰
• Easy to use

Cons:

• Limited advanced features

10. RMS Cloud

Overview: RMS Cloud provides a comprehensive PMS with features for reservations, channel management, and guest engagement.

Pros:

• Wide range of features 🌐
• Suitable for various property types

Cons:

• Complex setup

Supercharge Your PMS with chatlyn

While selecting the right PMS is crucial, integrating it with a robust customer engagement platform like chatlyn can elevate your property management to new heights. chatlyn offers a powerful suite of tools to enhance your PMS:

• Omnichannel Inbox: Manage all customer interactions from one central location, including email, webchat, WhatsApp, and more.
• Ticketing System: Easily assign and track client requests.
• Webchat Widget: Add live chat functionality to your website. 💬
• WhatsApp Newsletters: Send targeted, automated messages to customers, boosting engagement and conversions.
• Marketing Automation: Automate responses based on keyword detection and sophisticated workflows.
• Detailed Analytics: Access detailed reports and insights to make informed decisions. 📈
• Integrations: Seamlessly integrate with CRM, PMS, POS, and other systems for a unified approach.

chatlyn is GDPR compliant and accessible via web, iOS, and Android apps, allowing you to manage customer data anytime, anywhere. 📱

Conclusion

Choosing the right PMS is foundational for effective hotel management, but integrating it with a platform like chatlyn can supercharge your capabilities, ensuring a seamless and engaging experience for your guests. Explore the possibilities and transform your hospitality operations today!