Hi there!

December Release 24

This release includes new features, enhancements, and critical bug fixes!

Main Application

📝 Interactive Editor “Resolve” Toast
A toast notification now appears after an agent sends a message, providing a clear, interactive prompt to resolve conversations.

📢 Enhanced List Send Feedback
List send operations now provide detailed feedback messages (e.g., “All messages sent”, “Not all messages sent: Some contacts are missing required fields”, or “Messages could not be sent, please retry”), giving users better insight into the outcome.

🌐 Webchat Widget HTML Rendering
The webchat widget now correctly renders HTML content in reply bubbles, ensuring that rich text messages display as intended.

Notable Changes

📱 SMS Sending Visibility Expanded
The SMS sending option, previously visible only to super admins, is now enabled for Admins as well.

🔄 Merge Fields Mapper Improvements
Enhancements ensure that inappropriate items—like the contact subtitle and contact ID—are either disabled or hidden in the merge fields mapper, preventing duplicate or invalid mappings.

✅ Template Validation on Send
Templates with empty merge fields now correctly result in a failure rather than sending out incomplete messages.

📅 API Date & Storage Field Handling
Improved error handling for date formats in automations, ensuring that stored date fields are correctly available in merge fields.

⚠️ Feedback & Warning Enhancements for Automation
Improved warning messages for duplicate phone/email mappings in automation nodes, ensuring users are clearly informed about mapping restrictions.

📤 Importer Enhancements & Notifications
Improved notification messages in the importer when an uploaded file exceeds the 5MB limit.

Key Bug Fixes

📧 Preservation of Email Formatting
Fixed issues where email formatting was lost for some messages.

🤖 AI Node Nests List Fetching
Fixed a bug in the AI node (“Swap assistance” action) to ensure the nests list is properly fetched and displayed.

🌳 Node Warning & Tree Structure Corrections
- Resolved erroneous “no-inbox-id” warnings.
- Fixed issues where the node tree broke after deleting branches or adding new conditions to case nodes.

🛠️ Robust Storage Actions
Fixed a null-pointer error in automation when a “delete from storage” node runs before a “save to storage” node—allowing the automation to continue if nothing exists to delete.

📅 Merge Field Format Persistence
Resolved an issue where switching a merge field from a date type to static text erroneously retained a “format” field in the payload.

📌 Error Handling for Dates in Automations
- Fixed errors where automations failed due to improper handling of ISO8601 dates (with timezone).
- Resolved incorrect date formats in JSON payloads.

📅 Stored Dates Availability
Resolved issues where stored date attributes were not appearing in the automation storage’s available fields for merge operations.

📍 Contact Attribute Resolution
Fixed an issue where some system attributes (e.g., “contact.id”) were not being resolved properly in templates, ensuring dynamic content displays correctly.

🔒 Error Handling in Automation Storage
Enhanced error handling to ensure that deletion actions on non-existent storage data do not cause automations to fail.

Additional UI & Interaction Bug Fixes

  • Fixed misplaced right-click options in conversation views.
  • Corrected broken placeholder texts in the editor.
  • Resolved misaligned tooltips in sidebars.
  • Fixed automation date formatting issues to prevent “[object Object]” errors.
  • Webchat Widget Improvements: Ensured that HTML content within webchat reply bubbles now displays properly.
This website is using cookies to provide a good browsing experience

These include essential cookies that are necessary for the operation of the site, as well as others that are used only for functional or anonymous statistical purposes. Please note that based on your settings, not all functions of the website may be available.

This website is using cookies to provide a good browsing experience

These include essential cookies that are necessary for the operation of the site, as well as others that are used only for functional or anonymous statistical purposes. Please note that based on your settings, not all functions of the website may be available.

Your cookie preferences have been saved.