This release focuses on resolving critical issues affecting template behavior, Oracle integrations, API payloads, and editor defaults, while also updating our infrastructure for smoother operations.
🔄 Improvements for Oracle
- Updated the Oracle offset model to use a “highest+no offset” approach, ensuring reliable event streaming during reconnections and preventing the loss of new events.
- Enhanced the Oracle ping/pong mechanism by increasing reconnection attempts and extending intervals, minimizing connection drops and handling delayed responses more gracefully.
📝 Editor Default Mode Update
The editor’s default mode now switches to “Reply” when changing conversations, preventing it from unintentionally remaining in “Note” mode.
📅 Template Freezing with Date Attributes
Fixed an issue where the template builder would freeze when a date attribute was selected alongside multiple languages.
🔧 API Call Body Editor Bug
Resolved a problem in the API call body editor where multiple merge fields in one string would incorrectly insert extra quotes, invalidating the payload.
⚙️ Edit Entrypoint Modal Validation
Fixed validation issues in the edit entrypoint modal that previously prevented saving changes after modifying merge fields.
💬 Webchat Widget UI Fix
Corrected the border radius on the webchat widget when the additional title is off, ensuring button styling remains consistent even with custom CSS applied.
🔗 Merge Fields in API Editor
Addressed a bug where including two merge fields in one string caused the editor to insert a stray quotation mark, marking the field as invalid.