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HOTEL & RESORT INNOVATION EXPO

HOTEL & RESORT INNOVATION EXPO
Sep
30
to
01

Let’s talk innovation (and hospitality) in London! 🏙️

We’re packing our bags and heading back to ExCeL London for the Hotel & Resort Innovation Expo on 30 September - 1 October 2025 - and we’re pretty excited about it.

This event is where the future of hospitality gets real. From new tech and smarter systems to better guest experiences, it’s all about helping hotels stay sharp in a fast-changing world.

That’s where chatlyn comes in. We help hotels cut the noise and focus on what matters - clear, responsive communication with guests on every channel. No more bouncing between apps or chasing down missed messages.

What can you expect at our booth?

  • 🧵 One place for all your guest chats (from WhatsApp to webchat)
  • 🚀 Tools that save your team time without losing the human touch
  • 🔌 Easy connections to your current systems - PMS, CRM, smart locks, and more
  • 🎯 Guest messaging that actually moves the needle - think room upgrades, local tips, and post-stay love

If your team is ready for simpler workflows, happier guests, and fewer communication headaches, we should definitely talk.

📍 ExCeL London
📆 October 15–16, 2025
🔗 Find out more

Come say hi, see chatlyn in action, and let’s chat about how to make your guest experience shine. 🦜

Trade Fair

You can also find us here!

We just wrapped our deep-dive session on how hotels are using WhatsApp to actually move revenue and guest satisfaction scores. If you missed it live, the recording covers everything you need to know about turning WhatsApp from a support channel into your strongest direct engagement tool.

Unlocking Engagement: Mastering WhatsApp Newsletters & Templates with chatlyn

We just wrapped our deep-dive session on how hotels are using WhatsApp to actually move revenue and guest satisfaction scores. If you missed it live, the recording covers everything you need to know about turning WhatsApp from a support channel into your strongest direct engagement tool.

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