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Reply. Convert. Delight. How AI Makes Guest Comms Profitable.

Reply. Convert. Delight. How AI Makes Guest Comms Profitable.
Sep
17

Live with Ari Marhali — 17 September 2025

What this webinar is really about: turning guest messages into more bookingsbetter reviews, and a calmer front office.

Why attend (benefits you’ll see):

  • Win more direct revenue: faster, on-brand replies reduce friction and beat OTA response times, converting questions into confirmed stays.
  • Protect your margins: shorter handling times and fewer escalations keep service high—even on peak days with lean teams.
  • Lift review scores & loyalty: consistent, multilingual responses make guests feel heard before, during, and after their stay.
  • Scale your brand voice: every email sounds like you, whether it’s written by a night auditor or a new hire.
  • Unlock upsells effortlessly: timely, tailored offers increase ADR and ancillary revenue without adding workload.

What Ari will show (brief and tactical): 

how chatlyn’s AI inside the omnichannel inbox (email, webchat, socials, WhatsApp, SMS) drafts replies for you, suggests the best next answer, and builds polished AI emails—so your team hits Send with confidence and moves to the next guest faster.

Who should join: hotel GMs, rooms and revenue leaders, guest experience, and marketing teams aiming for higher occupancy, stronger reputation, and lower operational drag.

Format: 30-minute live demo + 15-minute Q&A with real hotel scenarios and take-home templates.

Webinar

You can also find us here!

We just wrapped our deep-dive session on how hotels are using WhatsApp to actually move revenue and guest satisfaction scores. If you missed it live, the recording covers everything you need to know about turning WhatsApp from a support channel into your strongest direct engagement tool.

Unlocking Engagement: Mastering WhatsApp Newsletters & Templates with chatlyn

We just wrapped our deep-dive session on how hotels are using WhatsApp to actually move revenue and guest satisfaction scores. If you missed it live, the recording covers everything you need to know about turning WhatsApp from a support channel into your strongest direct engagement tool.

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