The must-have on your website
Transform your website visitors into guests with visual conversations
The hospitality industry's first truly intelligent visual chatbot that shows—not just tells—creating an engaging booking experience right on your website.
Join hundreds of satisfied brands elevating their customer engagement with chatlyn
Visual conversations that convert
When potential guests have questions about rooms, amenities, or availability, text-only responses often fall short. Without visuals, conversations feel impersonal and guests leave your site to compare options elsewhere.
Rich visual interface
Engage guests with a dynamic chat experience that shows room photos, amenities, and interactive elements.
Rich visual interface Engage guests with a dynamic chat experience that shows room photos, amenities, and interactive elements.
Show rich media based on guest inquiries
Present interactive booking buttons within the chat
Create an immersive preview of the stay experience
Multilingual AI intelligence
Powered by chatlyn's advanced AI, the visual webchat delivers smart answers in any language, 24/7.
Communicate with international guests in their preferred language
Access your property's knowledge base for accurate information
Convert website visitors into bookings even when your staff is offline
Provide consistent answers aligned with your brand voice and policies
Our team works tirelessly to provide the best service to customers, even in the current crisis. chatlyn has made our work immensely easier, as several sales agents can now process customer requests simultaneously and thoroughly.
We are now no longer limited to just one mobile device and can follow up on customer requests more efficiently and quickly.
Steffl department store
Milene Platzer
Head of Marketing & Communication
The implementation of chatlyn has been a game changer for us at checkVIENNA. It has allowed us to not only improve our operational efficiency, but also elevate our customer experience to a whole new level.
Automating booking confirmations and centralizing our communications has transformed the way we manage our 286 properties and engage with our guests.
It's impressive to think of the time and resources we've saved, allowing us to focus on what really matters: providing exceptional experiences for our guests.
CheckVienna
Martin Reinisch
CEO
chatlyn has revolutionized the way we communicate with our customers. The WhatsApp newsletter tool has allowed us to overcome language barriers and personalize our communications like never before. We can now ensure that every customer receives relevant and personalized information in their own language, which has had a direct impact on customer satisfaction and the efficiency of our operations.
Living Tours
Rosa Madalena Lopes da Silva
Living Online Manager
The deployment of chatlyn's AI chatbot and omnichannel platform has been transformative. It has streamlined our customer interactions, ensuring consistency and quality in our service delivery. This shift has not only optimized our operations but also affirmed our dedication to innovation and excellence in hospitality.
IMLAUER
Daniela Eder
Rooms Operation Manager at IMLAUER HOTEL PITTER Salzburg
It was super easy to setup, just connecting our profile and we were sending WhatsApp Newsletters to all arriving guests about benefits and upsell offer!
Our goal was to implement the AI in the near future but our chatlyn consultant did the whole AI setup within 2 minutes. We just uploaded our guest directory and some pages from our website and the AI was immediately answering perfectly fine on all messenger channels including even WhatsApp or Instagram.
La Quinta by Wyndham Jumeirah, Dubai
Jan Hüpers
General Manager
The synergy of chatlyn with HubSpot, Slack, and especially the integration via Zapier has been transformative for SkiYodl.
It has empowered us to automate and personalize our customer communications like never before, dramatically enhancing our lead capture and booking confirmation capabilities.
This technological advancement has fortified our commitment to delivering unparalleled customer-centric booking experiences in the ski industry.
SkiYodl
Cahal Kane
Managing Director
Drive direct bookings and enhance guest experience
Increase conversion rates
Convert more website visitors into direct bookings by offering engaging visual information and frictionless booking.
Reduce abandonment
Keep potential guests on your website by answering questions and showcasing rooms visually, without sending them elsewhere.
Provide 24/7 visual service
Guests often have questions before booking – our AI chatbot handles them 24/7 in any language, even when your staff is offline.
Gain competitive advantage
Stand out with a revolutionary visual AI assistant unmatched in hospitality, offering an experience beyond standard text chatbots.
Ready to increase direct bookings?
See how chatlyn's Webchat can transform your guest experience, drive revenue, and create meaningful engagement.
Schedule your personalized demo
See Webchat in action
Frequently asked questions
How quickly can we implement the Visual Webchat on our website?
Implementation is quick and straightforward—typically taking just a few days. Our team will guide you through the entire setup process, including knowledge base training.
Can we customize the visual elements to match our brand?
Absolutely! All visual elements, including color schemes, button styles, and image presentations can be customized to align perfectly with your brand identity.
How does the Visual Webchat affect website performance?
Our webchat is designed to be lightweight and optimized for performance, with minimal impact on your website loading speed.