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Back of House (BOH)

"Back of House" in the context of chatlyn refers to the operational areas of the hospitality industry that are not directly visible to customers. This includes departments such as housekeeping, maintenance, kitchen, and administrative offices. These areas are essential for ensuring the smooth operation of a hotel or restaurant, supporting the front-facing services provided to guests.

What is the Back of House in the hospitality industry?

The Back of House refers to the operational areas of a hotel or restaurant where tasks such as housekeeping, maintenance, and food preparation are carried out, away from the public areas.

What roles are typically found in the Back of House?

Rules commonly found in the Back of House include housekeepers, maintenance staff, chefs, kitchen assistants, and administrative personnel who support the day-to-day operations of the establishment.

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