Understanding the European Plan (EP)
The European Plan (EP) is a hotel pricing model where guests pay for accommodation only, with no meals included. It’s ideal for travellers who prefer flexibility to explore local dining options or want tighter control over their budget.
Example: Guests might have questions about nearby dining options. chatlyn’s AI chatbot answers them straight away on WhatsApp or webchat with the restaurant recommendations the hotel has added to its knowledge base, including options for special diets.
EP vs. Other Hotel Meal Plans
| Plan | Meals Included | Best For |
|---|---|---|
| European Plan (EP) | None | Explorers, business travellers |
| American Plan (AP) | All meals | Remote resorts |
| Modified American Plan (MAP) | Breakfast + dinner | Leisure travellers |
| Continental Plan (CP) | Light breakfast | Short stays |
Example: If a hotel offers multiple meal plans, chatlyn’s guest journey automation can send a WhatsApp message before arrival, timed by the booking in the PMS. For example:
_“Welcome! Ahead of your stay, here’s a list of dining options nearby and this week’s offers at our hotel restaurant.”_
Pros and Cons of Choosing EP
Advantages
- Lower upfront costs
- Freedom to try local restaurants
- Ideal for short stays or urban hotels
Example: Guests choosing EP often look for flexibility. chatlyn’s WhatsApp broadcasts can share recommendations on local food festivals, new restaurants or hidden dining gems with guests who are staying at the hotel.
Disadvantages
- Meal costs can add up quickly
- Less convenient for remote locations
Example: Some guests may not realise meals aren’t included. When they ask, chatlyn’s AI chatbot explains what the rate includes, and a pre-arrival WhatsApp message can offer a meal plan upgrade that the team then confirms:
_“Want to make your stay easier? Add breakfast for €10 per day. Tap below and our team will add it to your booking.”_
When to Choose an EP Hotel
EP works best when:
- You’re staying in a city with diverse dining options
- You want to minimise upfront travel costs
- Your hotel has limited on-site dining
Example: With chatlyn’s PMS integration, a guest’s past stays appear on their guest profile, so the team recognises a returning guest and can reply with a personal touch:
_“Welcome back! Here’s our updated list of the best-rated restaurants near the hotel.”_
How to Book an EP Rate
Look for these terms when booking:
- "Room-only rate"
- "No meals included"
- "European Plan (EP)"
Example: Hotels can add chatlyn’s webchat to their website, allowing guests to ask about meal plans and nearby food options at any time and to open the hotel’s booking engine for rates.
FAQs About the European Plan
Is EP cheaper than all-inclusive?
Yes, but total costs depend on your dining choices. Calculate meal budgets in advance.
Example: chatlyn’s AI chatbot can tell guests what breakfast and dinner cost at the hotel, based on the prices the hotel has added to its knowledge base, helping them budget accordingly.
Can I add meals later?
Most hotels offer upgrades to MAP or Ă la carte dining options.
Example: chatlyn’s guest journey automation can send meal upgrade offers before arrival:
_“Breakfast can be added to your stay for €12 per day. Tap here to request it and our team will update your booking.”_
Conclusion
The European Plan (EP) offers flexibility and cost control for travellers who prioritise exploration over convenience. By understanding how EP compares to other meal plans, you can make informed decisions for your next trip.
Pro tip: A hotel using chatlyn can automate and personalise communication at every step, improving guest satisfaction and increasing upsell opportunities.
