Guest services encompass all the amenities, assistance, and support provided to guests during their stay at a hotel or establishment. This includes services such as check-in and check-out assistance, concierge services, room service, housekeeping, luggage assistance, and assistance with booking tours or transportation. Guest services aim to enhance the overall experience of guests and ensure their comfort and satisfaction throughout their stay.
What services are typically included in guest services at a hotel?
Guest services at a hotel typically include check-in and check-out assistance, concierge services, room service, housekeeping, luggage assistance, and assistance with booking tours or transportation.
How can I request assistance from guest services during my stay at a hotel?
You can request assistance from guest services by contacting the front desk or concierge desk in person, by phone, or through the hotel's mobile app. They are available to help with any inquiries or requests you may have during your stay.