In the hospitality industry, a "mattress run" refers to the practice of booking and staying at hotels solely to earn rewards points or status with a particular hotel loyalty program. Guests may book inexpensive or unnecessary stays to accumulate points or achieve elite status benefits. This strategy is often used by frequent travelers aiming to maximize their loyalty program benefits, such as free nights, upgrades, or other perks.
What is a mattress run in the hotel industry?
A mattress run is a term used in the hotel industry to describe the practice of booking and staying at hotels solely to earn rewards points or elite status with a particular hotel loyalty program.
Why do people engage in mattress runs?
People engage in mattress runs to accumulate rewards points or achieve elite status benefits within hotel loyalty programs. This allows them to access perks such as free nights, upgrades, and other exclusive benefits.