TOC is the total cost of running a hospitality establishment, including direct and indirect costs.
What is Total Operating Cost (TOC) in the hospitality context?
Total Operating Cost (TOC) in the hospitality context refers to the sum of all expenses incurred by a hotel or lodging establishment to operate its business during a specific period. This includes costs associated with utilities, maintenance, payroll, marketing, property taxes, insurance, supplies, and other operational expenses.
How is Total Operating Cost (TOC) calculated in the hospitality industry?
Total Operating Cost (TOC) in the hospitality industry is calculated by adding up all the operational expenses incurred by the hotel within a defined time frame, such as a month, quarter, or year. This comprehensive calculation provides hotel management with a clear understanding of the total financial outlay required to run the business effectively. It serves as a crucial metric for assessing operational efficiency, budgeting, and financial planning within the hospitality sector.