See chatlyn at work in a busy hotel day
Follow Priya and her team at Villa Loto, a 10-room villa on the Sicilian coast: one inbox for every channel, AI that answers in the villa’s own voice, guest profiles that remember, and WhatsApp messages that reach each guest at the right moment.
- 01 The home screen and the shared inbox
- 02 AI replies, handovers and email drafts
- 03 AI Studio and AI Insights
- 04 Website chat that leads to the booking engine
- 05 Guest profiles and segments
- 06 WhatsApp journeys, QR codes and campaigns
This recording is already behind.
We release new features and improvements every week, so the chatlyn in this video is already older than the one our customers use today. A personalised demo shows you the current version, walked through around your hotel.
- Today’s version, with this week’s releases
- Walked through with your PMS and your guest channels
- Your questions, answered live by our team
Used in more than 100,000 hotel rooms worldwide
Works with the PMS you already use
Connect your property management system once. From then on, every booking updates the guest profile and starts the right WhatsApp messages on its own.
chatlyn One guest profile 
See today’s chatlyn with your hotel.
We walk you through the current version with your own channels, your PMS and your guests’ questions.
