Watch 15min demo Talk to us

Trusted by 1,000+ hotels worldwide

Hotel SacherInterContinentalSt. RegisClub MedSonevaLeading Hotels of the WorldFalkensteinerThe AmaurisIMLAUERSans SouciBareissLe Grand BellevueGeinberg Spa ResortBoldCortisenEnzianFeuerbergHotelquelleKreuz and PostVamed Hospitality
Talk to us

Only 30 minutes.

Get a free, personalised demo to see how chatlyn improves guest communication at your property.

Personalised to your property type
See AI chatbot, inbox, and automations live
Get a clear implementation timeline
No commitment, no pressure

Rather watch in your own time?

Watch 15min demo
1,000+ hotels trust chatlyn GDPR compliant Live in weeks, not months Winner: Best Chatbot 2024
Customers

Real results, real teams.

chatlyn turns chaotic guest communication into clarity and speed, with the numbers to back it up.

0
queries automated
1h 2m
average human response time
0
hotels trust chatlyn

"With chatlyn, we achieve a 95% open rate on WhatsApp. Our guest communication has never been this effective. The platform has become the central hub across our properties."

Daniela Eder, IMLAUER Hotels

Daniela Eder

Front Office, IMLAUER Hotels

See full case study

"Guests want answers immediately, and our AI now handles 85% of enquiries automatically. It's a huge help for our reception team, so we can focus on the personal touches that really matter."

Elisabeth Veit, Hotel Enzian Obertauern

Elisabeth Veit

Owner & Managing Director, Hotel Enzian Obertauern

See full case study

"Our guest relations team now achieves response times under 5 minutes. chatlyn's routing and workflow tools let our butlers focus on creating truly personalized luxury experiences."

Christophe Lai Wai

Christophe Lai Wai

Director of Quality & Projects, St. Regis Le Morne

See full case study

"chatlyn's automated upselling campaigns generate measurable additional revenue every month. Room upgrades, spa packages, dinner reservations: guests appreciate the personalized offers."

Bernhard Sänger

Bernhard Sänger

Director of Operations, Spa Resort Geinberg

See full case study
Best Chatbot Solution Provider 2024
Winner 2024 Best Chatbot Solution
Best Chatbot Solution Provider 2025 Nominee
Nominee 2025 Best Chatbot Solution
ROI calculator

See what chatlyn saves your team.

Adjust the sliders to match your property and see the estimated impact.

100
70%
50
€25
43
queries handled by AI daily
14h
staff hours saved per week
€12,495
estimated ancillary revenue / month

Based on 86% automation rate, 95% WhatsApp open rate, and 8.5% upsell conversion from real customer data.

Talk to us
FAQ

Questions before booking.

Only 30 minutes. We'll show you the platform live, personalised to your property type, and answer all your questions. No sales pressure.

Most hotels are live within 2 to 4 weeks. Inboxes work from day one, PMS integration takes 1-2 weeks, and AI chatbot training can be done in minutes. No IT resources required from your side.

We support 13 PMS systems including Oracle OHIP, Protel, Mews, Apaleo, Guestline, Clock, Sihot, and more. Data flows one-way (PMS to chatlyn) so there's zero risk to your existing systems.

No. chatlyn handles the repetitive queries (up to 86% automation) so your team can focus on what matters: personal guest interactions, upselling, and creating memorable experiences. It empowers your staff, not replaces them.

Yes. All WhatsApp templates go through Meta's approval process, guest data is stored securely, and PMS data flows one-way only with no risky data merging. We're built for European hospitality from day one.

WhatsApp, webchat, email, Instagram, Facebook Messenger, Airbnb, and Booking.com: all in one inbox. Your team never has to switch between platforms again.

Yes. Our customers see a 95% open rate on WhatsApp messages, compared to roughly 20% for email. Guests prefer it because it's the channel they already use every day.