Qualified Rate refers to a specific rate offered to guests who meet certain criteria or qualifications, such as being a member of a loyalty programme, booking through a particular channel, or fulfilling other specified conditions. This rate is often discounted or includes additional perks to incentivise bookings and promote customer loyalty. Hotels set up qualified rates in their PMS or booking engine. With chatlyn, they can segment guests by attributes such as loyalty membership and let them know on WhatsApp about the rates and perks they qualify for, which supports customer satisfaction and direct bookings.
What is a Qualified Rate in the hotel industry?
A Qualified Rate in the hotel industry refers to a special rate offered to guests who meet specific criteria or qualifications, such as being a member of a loyalty programme or booking through a particular channel. These rates are often discounted or include additional perks to incentivise bookings and promote customer loyalty.
How can I qualify for a Qualified Rate when booking a hotel?
To qualify for a Qualified Rate when booking a hotel, you typically need to meet certain criteria set by the hotel, such as being a member of their loyalty programme, booking directly through their website or app, or fulfilling other specified conditions. It's essential to check the terms and conditions of the rate to ensure you meet the qualifications before making a reservation.
