Real results from real hotels

Guest communication that delivers

From ultra-luxury resorts to city hotels, see how properties around the world use chatlyn to elevate service, save time, and drive revenue.

Luxury resort

WhatsApp butler service

The St. Regis Le Morne Resort

Mauritius

30 butlers, one WhatsApp number, 6,700 guest conversations. Personal butler service at scale.

464K+ Messages exchanged

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Hotel group

AI chatbot & omnichannel

IMLAUER Group

Salzburg & Vienna, Austria

From 6% to 93% AI resolution, 93% WhatsApp open rates, and 54% faster multi-channel login across four properties.

15x AI resolution improvement

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Boutique / alpine

WhatsApp & AI

Hotel Enzian Obertauern

Obertauern, Austria

Adults-only boutique alpine hotel driving +22% bookings during low season through targeted WhatsApp campaigns to past guests.

+22% Bookings in low season

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Spa resort

WhatsApp campaigns

Spa Resort Geinberg

Upper Austria

Full guest journey automation with WhatsApp campaigns, webchat AI, and PMS-triggered upselling.

95% WhatsApp open rate

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City hotel Coming soon

AI concierge

Hotel Sacher

Vienna & Salzburg, Austria

AI-powered messaging as a digital first concierge, maintaining legendary service while managing high volumes.

+70% Routine enquiries handled by AI

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Luxury resort Coming soon

AI quotations

Soneva Fushi

Maldives

Bespoke luxury quotes generated 7x faster with AI, dramatically increasing conversion rates.

35→5 min Quote time reduction

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Ready to transform your guest communication?

Whether you have 5 team members or 50, chatlyn gives your staff the tools to deliver personal service at scale.

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Dedicated onboarding team Live in weeks, not months GDPR compliant

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