Empty tables, full kitchens๐ฝ๏ธ
Push daily specials and tonight's availability to in-house guests via WhatsApp. Answer menu, dietary, and reservation questions instantly with AI. Fill seats without phone calls or flyers.
Trusted by F&B teams at 1,000+ hotels
Push tonight's specials to in-house guests on WhatsApp
Fill seats without phone calls or flyers. The features below show how.
Push tonight's special the moment you open
When the kitchen sets tonight's tasting menu or a last-minute table opens, send a targeted WhatsApp to in-house guests with a tap-to-reserve button. 95% open rates plus a built-in booking flow turn empty seats into revenue in minutes.
Explore WhatsApp CampaignsWelcome menu, tonight's offer, post-stay rebook
PMS-triggered automations send a restaurant introduction before arrival, a tonight's-special nudge during the stay, and a rebooking offer post-checkout, all on WhatsApp, all timed to the journey, all without your team copy-pasting templates.
Explore Guest JourneyHours, dietary, dress code: answered instantly
"Until what time is breakfast?", "Is there a vegan tasting menu?", "Do I need to dress up for dinner?" chatlyn's AI answers these on WhatsApp and webchat in 100+ languages, in ~3 seconds. Your hosts focus on tables, not text messages.
Explore AI ChatbotWebchat for diners researching your restaurant
Local diners checking your restaurant page have one question: availability, dress code, kids menu. chatlyn's webchat answers in real time and routes booking-ready leads to your team. Every direct conversation is a reservation you keep without OTA fees.
Explore Webchat WidgetReservations, room service, walk-ins, one screen
Restaurant requests come in through WhatsApp, the front desk forwards a guest note, the website chat pings, and chatlyn pulls them all into one inbox with assignment and labels. Your hosts reply once and never lose a reservation.
Explore Omnichannel InboxWhat changes for your restaurant operation
- โ Empty tables tonight, no time to push
- โ Reception calls 20 rooms about specials
- โ Daily menu in a PDF guests never open
- โ Reservations lost between three apps
- โ Post-stay rebooking depends on memory
- ✓ WhatsApp push fills seats in minutes
- ✓ AI answers dining FAQs in ~3 seconds
- ✓ Tap-to-reserve buttons convert in one tap
- ✓ Every reservation in one inbox with PMS context
- ✓ Automated rebook nudge after every stay
Geinberg drives spa, sauna and F&B revenue with WhatsApp
Spa Resort Geinberg uses chatlyn to push pre-arrival menus, in-stay specials, and post-stay rebooking offers. Spa, sauna, and F&B revenue all increased measurably because guests received the right offer at the right time, on the channel they actually read.
Read full case study"We can now reach 10,000 guests per year through WhatsApp without lifting a finger. Specials and tasting menus get opened, read, and reserved."
What F&B teams achieve with chatlyn
Increase Upsell Revenue
Restaurant pushes and tasting menu nudges at the moment guests want to book.
Better Guest Experience
Multilingual menus, instant answers, and dining communication in one inbox.
Reduce Workload
Automate dining FAQs and reservation flows so hosts focus on guests.
Fill every table, lift every cover.
See chatlyn turn empty seats and unread offers into booked revenue.
Questions from F&B teams
Send a targeted WhatsApp campaign to in-house guests with the menu, photo, and tap-to-reserve button. 95% open rates and one-tap reservation flows fill seats in minutes, with no phone calls, no flyers, and no front-desk interruption.
Yes. Upload your menu, allergens, and dietary policies. The AI answers "Is there a vegan option?", "Until what time is breakfast?", "Is the steak gluten-free?" in 100+ languages, ~3 seconds. When it cannot answer, it hands the conversation to your team.
chatlyn integrates with major hospitality platforms via API. Restaurant-system integrations are configured during onboarding, and most setups are live in 2โ4 weeks.
PMS-triggered automations send a thank-you with a rebook link the morning after checkout. Guests who just had a great meal are far more likely to rebook when asked at the right moment.
Yes. Dynamic segments based on PMS data (suite guest, returning visitor, family) let you send the right offer to the right audience automatically: kids menu to families, tasting menu to suite guests.
Yes. Fully GDPR compliant with explicit consent, granular opt-out, and Meta-approved templates for marketing campaigns.