Empty spa slots kill your margins.💆
Push real-time availability and treatment offers to in-house guests via WhatsApp. Fill last-minute slots with a single tap, automate post-stay rebooking, and lift wellness revenue with no extra outreach.
Trusted by spa & wellness teams at 1,000+ hotels
Real-time availability, one tap to book.
Fill last-minute slots without chasing guests. Features below.
Push availability the moment a slot opens.
When a treatment opens at 4 PM, send a WhatsApp message to in-house guests with a tap-to-book button. 95% open rates and a built-in booking flow mean empty slots fill in minutes, with no calls, no flyers, no front-desk interruption.
Explore WhatsApp CampaignsPre-stay spa offer, day-2 rebook nudge.
PMS-triggered automations send a wellness welcome with treatment menu before arrival, a reminder on day 2 of the stay, and a rebooking offer post-checkout, all on WhatsApp, all timed to the journey, all hands-off for your team.
Explore Guest JourneyTreatment hours, prices, answered instantly.
"What time does the spa close?", "How much is a deep tissue?", "Can I bring my partner?" chatlyn's AI handles them on WhatsApp and webchat in 100+ languages, in ~3 seconds. Your spa team focuses on the guests on the table, not their phone.
Explore AI ChatbotWebchat for treatment questions.
Day-guests browsing your spa page have one question: pricing, availability, what to wear. chatlyn's webchat answers in real time and routes booking-ready leads to your team. Every conversation that starts on your site is a treatment you keep direct.
Explore Webchat WidgetReception, WhatsApp, webchat, all one screen.
Spa requests come in through WhatsApp, the front desk forwards a guest's note, the website chat pings. chatlyn pulls them all into one inbox with assignment and labels. Your wellness team sees every request once, replies once, and never loses track.
Explore Omnichannel InboxWhat changes for your spa operation.
- ✕ Empty 4 PM slot, no way to fill it fast
- ✕ Reception calls 20 rooms to push availability
- ✕ Spa menu PDF guests never open
- ✕ Last-minute requests lost between channels
- ✕ Post-stay rebooking depends on memory
- ✓ WhatsApp push fills slots in minutes
- ✓ AI answers treatment FAQs in ~3 seconds
- ✓ Tap-to-book buttons convert in one tap
- ✓ All requests in one inbox with full context
- ✓ Automated rebooking nudge after every stay
Case study Geinberg lifts spa, sauna and F&B revenue with WhatsApp.
Spa Resort Geinberg uses chatlyn to push pre-arrival treatment menus, in-stay availability, and post-stay rebooking offers. Spa, sauna, and F&B revenue all increased measurably because guests get the right offer at the right time, in the channel they actually read.
Read full case study"WhatsApp through chatlyn became our most reliable upsell channel. Treatment pushes that used to be flyers in the room now reach guests instantly, and they actually book."
What spa & wellness teams achieve with chatlyn.
Increase upsell revenue
Automated treatment upsells and timely WhatsApp offers that lift ancillary spend.
Better guest experience
Personal, multilingual communication at every stage of the wellness journey.
Reduce workload
Automate FAQs and last-minute slot pushes so your spa team focuses on guests.
Fill every slot, lift every treatment.
See chatlyn turn empty appointment slots into booked revenue automatically.
Questions from spa & wellness teams.
Send a targeted WhatsApp message to in-house guests when a slot opens. 95% open rates plus tap-to-book buttons inside the message mean empty appointments fill in minutes without phone calls or flyers.
Yes. Upload your spa menu, treatment descriptions, and pricing PDF, and the AI answers accurately within minutes. "How long is a hot stone massage?", "Is the sauna co-ed?", answered in 100+ languages, ~3 seconds.
No. Guests message you on WhatsApp using their existing app, or chat directly on your website. There is nothing to install, no account to create.
chatlyn integrates with 13 PMS systems and many spa booking platforms via API. Specific spa software integrations are configured during onboarding, most setups are live in 2–4 weeks.
PMS-triggered post-stay automations send a thank-you with a rebook link the morning after checkout. Hotels see meaningfully higher rebooking rates compared to email follow-up.
Yes. Fully GDPR compliant with explicit consent, granular opt-out, and Meta-approved templates for marketing communication.