"Late arrival" refers to guests arriving at a hotel after the standard check-in hours, typically in the evening or during the night. chatlyn's features facilitate communication between guests and hotel staff, allowing guests to notify the hotel of their late arrival and ensuring a smooth check-in process, even outside regular hours.
What is considered a late arrival at a hotel?
A late arrival at a hotel typically refers to guests checking in after the designated check-in time, often in the evening or during the night. With chatlyn's 24/7 support, guests can communicate their late arrival to the hotel staff, ensuring a smooth check-in process even outside regular hours.
How do hotels handle late arrivals?
Hotels usually have procedures in place to accommodate late arrivals, such as keeping the front desk staffed 24/7 or providing instructions for self-check-in. With chatlyn's chatbot feature, hotels can automate responses to enquiries about late arrivals, providing guests with necessary information and ensuring their comfort upon arrival.