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18th November Newsletter

18th November Newsletter

Ahoy, Friends!

We’ve crammed this newsletter full of exciting updates: from recapping incredible events to gearing up for our next adventures. Let’s dive in!

Today’s Highlights

  • chatlyn Shines at IHTF Asia & Alles für den Gast
  • Webinar Wednesday: Mastering Client Conversations
  • Catch Us in Munich!

1 Event Highlights: Conversations that Matter!

Last week, we rocked IHTF Asia 2024 and Alles für den Gast in Salzburg!

Thanks, Riccardo! Your words inspire us to keep innovating.

2 This Wednesday: Webinar Alert!

Date: November 20th
Time: 11:00 AM - 11:45 AM CEST
Duration: 45 minutes

Topic: How to Manage All Your Client Conversations in ONE Inbox

  • Omnichannel Inbox: Emails, WhatsApp, Instagram, all in one place
  • AI-Powered Replies: Smarter, faster customer responses
  • Ticketing: Never lose track of client requests
  • Dynamic Lists: Personalised, real-time messaging

Don’t miss our live Q&A!

Save Your Spot Now!

3 Meet Us in Munich!

We’re bringing the excitement to IHS Munich, Nov 20-21 at Stand A30. Stop by to chat with our team and discover how chatlyn can transform your business.

Don't know what it is chatlyn?

Watch a pre-recorded demo here:

Stay awesome,

The chatlyn Crew

Real results, real teams

chatlyn turns chaotic guest communication into clarity and speed, with the numbers to back it up.

0
queries automated
1h 2m
average human response time
0
hotels trust chatlyn

"With chatlyn, we achieve a 95% open rate on WhatsApp. Our guest communication has never been this effective. The platform has become the central hub across our properties."

Daniela Eder, IMLAUER Hotels

Daniela Eder

Front Office, IMLAUER Hotels

"Guests want answers immediately, and our AI now handles 85% of enquiries automatically. It's a huge help for our reception team, so we can focus on the personal touches that really matter."

Elisabeth Veit, Hotel Enzian Obertauern

Elisabeth Veit

Owner & Managing Director, Hotel Enzian Obertauern

"Our guest relations team now achieves response times under 5 minutes. chatlyn's routing and workflow tools let our butlers focus on creating truly personalized luxury experiences."

Christophe Lai Wai

Christophe Lai Wai

Director of Quality & Projects, St. Regis Le Morne

"chatlyn's automated upselling campaigns generate measurable additional revenue every month. Room upgrades, spa packages, dinner reservations: guests appreciate the personalized offers."

Bernhard Sänger

Bernhard Sänger

Director of Operations, Spa Resort Geinberg

Best Chatbot Solution Provider 2024
Winner 2024 Best Chatbot Solution
Best Chatbot Solution Provider 2025 Nominee
Nominee 2025 Best Chatbot Solution

Transform your guest communication

Join 1,000+ hotels already using chatlyn to deliver exceptional guest experiences while reducing workload and increasing revenue.